Reference

Terms Conditions

These terms govern your account at 3k vip. When you open an account and make a deposit via bKash, Nagad or Rocket, you agree to the rules below.

Account eligibilityDeposit & withdrawal rulesGame conductPayment verificationDispute resolution
3k vip Terms Conditions
POLICY CONTACT

Questions About These Terms

If something in these terms is unclear or you need to report an account issue, reach us through the channels below. We handle terms queries the same way we handle deposit or game questions—directly and on your timeline.

Live Chat Open the chat bubble on any page when you are logged in. Terms questions usually get answered in a few minutes; account disputes take longer because we pull logs and verify details before we reply.
Email Support Send your account ID and the section of the terms you are asking about to our support address. We respond within one business day with a clear explanation and any account notes that apply to your case.
Account Dashboard Check the notifications panel inside your account for updates on pending withdrawals, verification requests or changes to these terms. We post important policy notices there first before sending an email.
POLICY INTEGRITY

How We Handle Your Agreement

These terms are not a legal formality we hide in fine print. Every rule here ties to a real account action—deposits, withdrawals, game rounds, disputes—and we apply them the same way for every player. Our support team can walk you through any clause.

Account Security

Your login credentials and linked wallet details are stored under encryption. When you request a password reset or a wallet change, we verify your identity through OTP before making the update so no one else can alter your account.

Deposit & Withdrawal Records

Every bKash, Nagad or Rocket transaction is logged with a timestamp, amount and wallet number. You can pull this history from your account dashboard; we keep it for audit and dispute resolution, not for marketing or third-party sharing.

Game Round Integrity

Our live tables and slots run on provider servers; we do not alter odds or outcomes. If you dispute a round, we pull the provider's log and compare it to your account record. Those logs show cards dealt, multipliers hit and bets placed, so the result is verifiable.

Terms Updates

When we revise these terms, we post the new version here and send a notification to your registered email or account inbox. You have seven days to review changes before they take effect; if you close your account within that window, the old terms apply to your final withdrawal.

Terms & Conditions FAQ

You must be of legal age in your jurisdiction and located in a region where online gaming is permitted under local law. We do not make guarantees about service availability; check your local rules before you register.

Minor breaches—like a duplicate account created by mistake—usually result in account consolidation and a warning. Serious violations such as bonus abuse or collusion lead to account suspension and forfeiture of balances. We review each case individually.

Yes, as long as you have not placed any bets. Request the withdrawal through your account dashboard and we will push the funds back to your bKash, Nagad or Rocket wallet after standard verification checks.

For game-specific rules—hand rankings in poker, payout tables in slots—the provider's house rules apply. For account matters like deposits, withdrawals and disputes, our general terms govern. Both sets of rules are available in the help section.

We send an email and post an in-account notification whenever we revise the terms. The notification includes a summary of changes and a link to this page. You have seven days to review before the new version takes effect.

Contact support with your account ID and the game round reference number. We pull the provider log, compare it to your account history, then explain the outcome. If an error occurred, we credit your account and log the correction.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.